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Safe & Secure Banking

Cyber Security

Stay alert. Stay secure. Protect your banking information and personal details from online fraud and cyber threats.

Bank Safely. Stay Protected.

Digital banking makes everyday transactions easier and more convenient. At the same time, customers should remain careful while using online banking services.

Never share confidential banking information such as passwords, PINs, OTPs or card details with anyone. Always verify messages, websites and requests before taking any action.

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Your Security Matters

Protect your account by keeping your banking credentials confidential and staying alert to suspicious calls, messages, emails and websites.

Essential Security Practices

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Protect Your Password

Use strong passwords and keep them confidential. Do not share your internet banking password with anyone.

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Never Share OTP

Never disclose OTPs received on your mobile to anyone, even if the caller claims to be from the Bank.

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Protect Card Details

Keep your card number, CVV, PIN and other confidential card information secure.

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Secure Your Mobile

Keep your mobile device protected and avoid installing applications from unknown or untrusted sources.

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Check Website Address

Before entering banking information online, verify that you are using the Bank's official website.

Beware of Fraud

Be cautious of unexpected calls, messages, emails or links asking for banking or personal information.

Stay Safe While Banking Online

✓ Do

  • Keep your PINs, passwords and OTPs confidential.
  • Use secure and trusted devices for banking.
  • Verify suspicious messages before clicking links.
  • Keep your mobile and applications updated.
  • Contact the Bank through official channels when in doubt.

! Don't

  • Do not share OTP, PIN, CVV or passwords.
  • Do not click unknown or suspicious banking links.
  • Do not install apps suggested by unknown callers.
  • Do not allow strangers to access your device remotely.
  • Do not respond to requests for confidential banking information.

Important Security Reminder

The Bank will never ask you to disclose your confidential banking credentials such as your PIN, password, CVV or OTP. If you receive a suspicious request, do not share any information and contact the Bank through its official communication channels.

CUSTOMER SUPPORT

We are here to help you.

Need assistance with your banking services? Our team is always ready to support you.

Talk to our team 04562 224093